In case, you do not use Firefox as a primary browser, then chances are that you will not open the app.Īs you do not use the browser, it promptly gets version updates. So, they use any one browser prominently, and the other remain like that. Normally, users have various browsers installed on their computers. If they are not working, then try these other troubleshooting methods mentioned here.ģ.

Try to use the installed add-ons and see if they can now perform their respective tasks or not.

Another prompt will appear informing what the extension will have permissions to.A prompt will appear asking to allow the ProctorU extension to be installed as an add-on.Navigate to the Firefox Extension ProctorU page.Installing the ProctorU Firefox Extension Note: You may need to uncheck the Cookies and Site Data.Ensure that only the Cached Web Content is selected.Then scroll down to Cookies and Site Data. Select the hamburger menu at the top right of Firefox to open Application Menu and select Settings.A prompt will pop up to confirm its removal, select the Remove button.Click the three dots at the top right corner of the extension information.Locate the ProctorU (disabled) extension.On the left panel, select the Extensions tab.

Click the hamburger menu located at the top right of Firefox to Open Application Menu and select Add-ons and themes.We have included instructions on how to complete those actions below: We recommend removing the disabled ProctorU extension, clearing the cache from Firefox, then re-install the extension. This article will walk you through some troubleshooting steps if you encounter an issue with getting started using the Firefox extension.

Mozilla firefox extensions not working